Shipping policy

Shipping Policy

At K12 Markteplace we’re committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and the weight of your order. You’ll be able to review the shipping cost before completing your purchase.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (available for select locations)

Note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us at marketplacesupport@k12.com within 7 days of the expected delivery date. We’ll do our best to resolve the issue promptly.

Questions?

For more information about our shipping practices, feel free to contact us at marketplacesupport@k12.com