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Frequently Asked Questions

Returns

What is your return policy?

Our return policy allows you to return eligible items within 30 days of purchase for a full refund. Please ensure items are unused, in original packaging, and accompanied by proof of purchase.

How do I start a return?

To initiate a return, please fill out our return form on this page. You will need to provide your name, email, phone number, reason for return, and a brief message.

Are digital products eligible for returns?

Due to the nature of digital products, they are typically non-refundable. However, if you experience any issues, please contact our support team for assistance.

How long does it take to process a return?

Once we receive your returned item, please allow up to 7-10 business days for processing. You will receive a confirmation email once your refund has been issued.

Do I have to pay for return shipping?

Return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect.

What if I received a damaged or defective item?

If your item arrived damaged or defective, please start a return immediately through our form. Be sure to include details about the issue, and we will cover return shipping.